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MBTI Soft Skills Workshop Series
Minimising Conflicts in Workplace Conflict exists in so many places at so many levels and it usually arises because some core element of trust, beliefs, authority or passion is being challenged. By having an awareness of how people from different personality types tend to present themselves in a conflict, you can better strategise how to approach conflict, communicate when in conflict with others and resolve conflict situations. In this workshop, you will learn about your MBTI(R) psychological type, a conflict management process and build an action plan to manage it. Who will benefit from this: Business owners, entrepreneur aspirants, self-employed professionals, managers and staff. Date: 05-05-05 (Thur) Time: 2.00 to 5.00 pm Venue: YWCA Fort Canning Cost: $168 * Workshop Facilitator: Jocelyn Lim
Building Customer Relationships in Selling Sales are made when needs are met. Your customers have both product/service needs and personal-approach needs. It is often the issues of personal approach that will stall or even stop a sale. In this workshop you will learn reliable and effective strategies to approach the people side of the selling process. Using MBTI(R) psychological type preference allows you to develop more clarity and precision over the behaviours you choose as you work with your customers. Who will benefit from this: Business owners, entrepreneur aspirants, self-employed professionals, managers and sales personnel. Date: 12-05-05 (Thur) Time: 2.00 to 5.00 pm Venue: YWCA Fort Canning Cost: $188 * Workshop Facilitator: Jocelyn Lim
Building An Excellent Performance Team A team is a group of two or more people working together to accomplish a task. Today many teams are cross-functional. A team that works well together is not a chance event. When team members understand their styles and those of others, they are likely to be more effective. In this workshop you will learn how to use MBTI(R) psychological type preference to better understand yourself; how you and your teammates function in a group setting; how to maximize your team’s diversity in order to reach more useful and insightful conclusions and bring out the best in each team members. Who will benefit from this: Business owners, entrepreneur aspirants, self-employed professionals, managers and those who regularly work in team. Date: 17-05-05 (Thur) Time: 2.00 to 5.00 pm Venue: YWCA Fort Canning Cost: $168 * Workshop Facilitator: Jocelyn Lim
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